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Everything Your Hot Tub Service Business Needs
From the diagnostic trip to the parts order to the final invoice—built for how spa work actually happens.
On-Site Repair Estimates
Quote spa pack replacements, circulation pumps, heaters, ozonators, and cover swaps from the customer's backyard. Line-item Balboa and Gecko controls, Waterway pumps, and your labor.
Vet Customers Before You Roll
Check a customer against verified contractor reviews and payment history before you drive forty minutes to diagnose an error code. Know who pays their invoice—and who ghosts after the quote.
Trip Fees & Deposits Up Front
Collect your diagnostic fee by card when you book the call and take a parts deposit before you order a $600 circ pump. Instant payouts put the money in your account the same day.
Photo Documentation
Photograph the corroded heater element, the chewed wiring, or the leak trail in the foam before and after the repair. Attach photos to the invoice so nobody disputes what you fixed.
Maintenance & Drain-and-Clean Scheduling
Schedule quarterly drain-and-cleans, winterizations, and water care visits. Automated reminders bring customers back every season instead of only calling when the spa flashes FLO.
Mobile-First Platform
Run your whole book from the truck: customer history, past error codes, open quotes, and payments. Works offline in backyards with bad coverage and syncs when you're back in range.
Why Hot Tub Techs Choose TrustPro
Vet customers against contractor reviews and payment history before booking the trip
Collect diagnostic and trip fees by card when the call is booked
Take parts deposits before ordering spa packs, pumps, and covers
Keep repair history by spa—brand, model, error codes, and past fixes
Schedule drain-and-cleans, winterizations, and seasonal water care
Quote hot tub moves and relocations with site details and photos
SMS follow-ups revive quotes that went quiet after the diagnosis
CSV export for your accounting software
Real Results from Professionals
Professional quotes, faster payments, and seasonal reminders help you close more repairs and keep maintenance work coming back.
Automate estimates, invoicing, and payment collection so you can spend more time on billable work.
Collect trip fees, deposits, and final payments on-site with instant processing and automated reminders. No more second-visit invoicing.
Simple, Transparent Pricing
Choose the plan that fits your business size
Frequently Asked Questions
Common questions from business owners
Can I collect my diagnostic fee before driving out to a hot tub call?
Yes. Take the trip fee by card when the appointment is booked, so the customer who would have cancelled when you were twenty minutes out has already paid for your time. When they approve the repair, credit the fee toward the job if that's your policy.
How does customer vetting work for spa repair calls?
Before you commit a route slot and a drive, check the customer against verified reviews and payment history from other contractors on TrustPro. The customer who stiffed a plumber and an electrician is statistically not going to treat your $600 pump replacement differently—now you know before you order parts.
Can I track parts orders and second visits on the same job?
Yes. Keep the diagnosis, the quote, the parts deposit, and the return-visit installation on one job record. When the Balboa pack or Waterway pump arrives, schedule the second trip with the customer by SMS and invoice the balance when the spa heats back up.
Does TrustPro help with recurring water care and drain-and-clean customers?
Absolutely. Put quarterly drain-and-cleans and monthly water care visits on recurring schedules with automatic invoicing. Seasonal SMS reminders for winterization and spring startup fill your calendar during shoulder season instead of leaving it to whoever remembers to call.
Can I quote hot tub moves and relocations?
Yes. Build move quotes with line items for crew, equipment, distance, and site conditions—stairs, gates, deck cuts—and attach photos of the access path so there are no surprises on move day. Collect a deposit at booking and the balance when the spa is set.
What does TrustPro cost for a spa service business?
Plans start at $29/month with a free 14-day trial—no credit card required. Payment processing runs 3.1% standard or 4.1% for instant payouts, and SMS messages start at $0.045 each.
The Complete Business Management Solution
Hot Tub Repair Estimating and Invoicing Software
Spa repair is diagnosis-driven work: the customer reports an FLO or DRY error, you open the cabinet, and the real quote starts there. TrustPro lets you build the estimate at the spa—line items for Balboa or Gecko spa packs, circulation pumps, heater assemblies, ozonators, topside panels, and covers—and get a signature before you leave. Whether you service Jacuzzi, Hot Spring, Sundance, Caldera, or Bullfrog tubs, repair history stays attached to the customer record, so next season you already know exactly what's been replaced and what's living on borrowed time inside that cabinet.
Stop Eating Trip Fees and Parts Orders
The two ways spa techs get burned: the no-show that wastes a route slot, and the customer who approves a repair, waits for you to order the part, then goes dark. TrustPro fixes both. Collect the diagnostic fee by card at booking so cancellations still pay for your time, and take a parts deposit before the pump or spa pack goes on order. Customer vetting adds a third layer—check payment history and verified contractor reviews before you commit the trip, so the serial non-payer doesn't get to burn you the way they burned the last tech.
Turn One-Time Repairs into Year-Round Water Care
The repair call is the beginning of the relationship, not the end. TrustPro's scheduling and SMS follow-ups turn a heater replacement in March into a quarterly drain-and-clean customer by summer. Set recurring visits for water care, filter cleaning, and cover conditioning, with automatic invoicing so the revenue is as predictable as the route. When winterization season hits, one SMS campaign to your customer list fills the calendar for weeks—and spring startup does it again. Steady maintenance work smooths out the feast-or-famine cycle that repair-only shops live with, and every visit keeps you first in line for the next big repair.
Mobile Software for Techs in the Cabinet
Nobody diagnoses a spa from a desk. TrustPro's mobile app rides along in the truck: pull up the customer's history before you arrive, photograph the leak trail in the foam or the scorched heater terminal, quote the fix kneeling at the equipment bay, and take payment poolside. It works offline in backyards where coverage drops, syncing when you're back at the truck. Every job's photos, error codes, model numbers, and serials stay searchable—so when the same tub throws the same code two winters later, you're not starting the diagnosis from zero.
Grow Your Hot Tub Service Business
Whether you're a one-truck spa tech or a dealer's service department, TrustPro scales with the work. Professional quotes and on-site payment make you the tech customers refer to their neighbors, and the exclusive TrustPro Referral Network—one hot tub service company per state—connects you with spa owners actively looking for help, without competing against a list of other techs for the same lead. Plans start at $29/month with a free 14-day trial and no credit card required—keep your route full with seasonal reminders, and let the paperwork run itself while you're elbow-deep in a cabinet chasing a leak through the foam.
One Contractor CRM for Every Trade
TrustPro brings estimating, invoicing, scheduling, and payments together for service businesses of every kind.
Ready to Transform Your Hot Tub Service Business?
Join spa techs who run their diagnostics, quotes, and payments on TrustPro. Start your free 14-day trial today—no credit card required.
Have questions? Our software experts are here to help.
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