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Business Management Platform
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14-Day Trial
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Every Appliance on the Route
One platform for refrigeration, laundry, cooking, and dishwasher repair
Refrigeration
Refrigerators, freezers, and ice makers—from door seals to sealed systems
Laundry
Washer bearings, drain pumps, dryer heating elements, and vent issues
Cooking
Ranges, ovens, and cooktops—igniters, bake elements, and control boards
Dishwashers
Circulation pumps, drain issues, control boards, and door latches
Everything Your Appliance Repair Business Needs
Built around the trade's real rhythm: the booked call, the diagnosis, the parts order, the return visit.
Service Call Fees at Booking
Take the diagnostic fee by card when the appointment is booked. No-shows and door-slam cancellations stop costing you route slots, and the fee credits toward the repair if they approve.
Quotes at the Machine
Diagnose the failed compressor, drain pump, or igniter and quote the repair on the spot—parts, labor, and the fee credit—so the repair-or-replace decision happens while you're standing there.
Parts & Second-Visit Tracking
When the control board or bearing kit goes on order, the job holds the diagnosis, the quote, and the deposit. Parts arrive, the return visit gets scheduled by SMS, nothing falls through the cracks.
Vet Customers Before You Book
Check a customer against verified contractor reviews and payment history before giving them a route slot. The customer who's burned other service pros prepays—everyone else books normally.
Route-Smart Scheduling
Book calls into tight windows by neighborhood, send automatic SMS confirmations and on-my-way texts, and cut the wasted miles between a Whirlpool washer in one suburb and a Sub-Zero across town.
Mobile-First Platform
Model and serial numbers, error codes, past repairs, and open quotes ride with you. Photograph the tag behind the kick plate once and never crawl for it again.
Why Appliance Repair Techs Choose TrustPro
Collect service call fees at booking so no-shows stop eating route slots
Vet customers against contractor reviews and payment history before booking
Track parts orders and second visits on one job record
Keep model, serial, and repair history per appliance and household
Quote repair-versus-replace with the fee credit built in
Automatic SMS confirmations and on-my-way texts cut missed appointments
Take card payment at the kitchen counter before you leave
CSV export for your accounting software
Real Results from Professionals
Prepaid service calls, on-site quotes, and tight routes help you complete more billable stops every day.
Automate booking, invoicing, and payment collection so you can spend more time turning wrenches.
Collect fees at booking and balances at the counter with instant processing. Stop invoicing for repairs you finished last week.
Simple, Transparent Pricing
Choose the plan that fits your business size
Frequently Asked Questions
Common questions from business owners
Can I charge the service call fee when the customer books?
Yes—and it changes the economics of the route. The customer pays the diagnostic fee by card at booking, so a no-show or same-day cancellation no longer costs you a slot for free. If they approve the repair, credit the fee toward the job automatically; if they decline, your time was still paid for.
How does TrustPro handle parts orders and return visits?
The job record carries the whole arc: diagnosis notes, the quoted repair, the parts deposit, and the pending order for that Whirlpool drain pump or Samsung control board. When the part lands, schedule the return visit with an SMS the customer confirms from their phone, and bill the balance when the machine runs.
How does customer vetting help an appliance repair tech?
Your inventory is route slots, and a bad customer burns one as surely as a no-show. TrustPro lets you check a customer against verified reviews and payment history from other contractors before you book—so the one who disputed charges with the last three service companies prepays in full, and your honest customers get the normal booking flow.
Can I track appliances by model and serial number?
Yes. Photograph the model and serial tag on the first visit and it stays on the household's record with the repair history. When the same customer calls about the same fridge two years later, you can check warranty status and look up parts before you commit a route slot—no more crawling behind the kick plate to re-read the tag.
Does TrustPro help with the repair-or-replace conversation?
It makes it cleaner. Present the quote at the machine with parts, labor, and the service fee credit itemized, so the customer weighs a real number against the cost of a new unit. Clear quotes close more repairs—and when the honest answer is replace, the customer remembers who told them the truth and calls you for the next appliance.
What does TrustPro cost for an appliance repair business?
Plans start at $29/month with a free 14-day trial—no credit card required. Payment processing is 3.1% standard or 4.1% with instant payouts, and SMS confirmations start at $0.045 per message.
The Complete Business Management Solution
Appliance Repair Software Built Around the Service Call
Appliance repair runs on a rhythm no generic tool respects: the booked window, the diagnostic fee, the quote at the machine, the parts order, the return visit. TrustPro follows that exact arc. The customer pays the service call fee at booking, gets an SMS confirmation and an on-my-way text, and meets a tech who already has the model, serial, and any past repairs on their phone. Whether it's a Whirlpool washer that won't drain, an LG fridge warming up, or a Bosch dishwasher throwing an error code, the diagnosis becomes an itemized quote before you're out of the kitchen.
Stop Losing Route Slots to No-Shows and Non-Payers
A repair tech's inventory is time: six or eight route slots a day, and every no-show, door-slam cancellation, or payment fight burns one permanently. TrustPro attacks all three. Service call fees collected at booking mean cancellations still pay for your window. Automatic SMS confirmations shrink no-shows. And customer vetting lets you check a new caller against verified reviews and payment history from other contractors before you give them a slot—the customer who charged back on the last two service companies prepays in full or doesn't get on the schedule. Your route fills with people who actually pay.
Parts Orders and Second Visits That Don't Fall Through
Half of appliance repair is second-visit work: the sealed-system job that needs a compressor, the dryer waiting on a heating element, the range that needs a control board that's a week out. Every one of those open loops is revenue that evaporates if it's tracked on a notepad. TrustPro keeps the diagnosis, quote, parts deposit, and pending order on a single job record, then schedules the return visit by SMS the day the part arrives. The customer stays informed, the deposit protects your parts cost, and the balance gets collected at the counter when the machine runs again.
Mobile Software for Techs at the Kitchen Counter
Appliance techs work in kitchens, laundry rooms, and garages—kneeling behind a fridge with a flashlight in their teeth, not sitting at a desk. TrustPro's mobile app keeps the whole business at the counter: photograph the model and serial tag once and it's on file forever, log error codes and diagnosis notes, build the quote, capture the approval signature, and take card payment before you pack the tool bag. Households accumulate history across appliances—the fridge you fixed in spring earns you the dryer call in fall—and every tech on your roster sees the same clean record.
Grow Your Appliance Repair Business
From a solo tech with a van to a shop running multiple routes across refrigeration, laundry, and cooking lines, TrustPro scales with the work. Prepaid bookings and tight SMS-confirmed routes raise completed calls per day; household repair histories turn one fixed appliance into a customer for every machine in the house. The exclusive TrustPro Referral Network accepts one appliance repair company per state, sending homeowners who need help to you alone rather than auctioning the lead. Plans start at $29/month with a free 14-day trial—less than a single service call fee, recovered the first time a no-show has already paid.
One Contractor CRM for Every Trade
TrustPro brings estimating, invoicing, scheduling, and payments together for service businesses of every kind.
Ready to Transform Your Appliance Repair Business?
Join repair techs who run their bookings, quotes, and payments on TrustPro. Start your free 14-day trial today—no credit card required.
Have questions? Our software experts are here to help.
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