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One platform for maintenance contracts, repairs, modernization, and testing
Monthly and quarterly preventive maintenance billed on schedule
Door operators, rollers, valves, and trouble calls quoted fast
Controller, door equipment, and fixture upgrade proposals
Annual and five-year load tests coordinated with QEI inspectors
From the monthly maintenance route to the modernization proposal, with tools built for independent elevator contractors.
Your maintenance portfolio is the business. Bill monthly and quarterly contracts on schedule, see which buildings are current, and stop letting a property manager's 'lost invoice' stretch into 120 days.
Door operator gone, hoist ropes worn, a hydraulic valve weeping—quote the repair on your phone with parts and labor itemized while you're still on-site, not next week from the office.
Check a building owner or management company against verified contractor reviews and payment history before you take over their units. Buildings leave the OEM for a reason—make sure it isn't that they don't pay.
Itemized proposals for controller replacements, door equipment, and fixture packages—with deposits and progress payments built in, so six-figure projects don't ride on your parts credit line.
Track each car by building: controller type, drive, door equipment, callback history, and test dates. When the trouble call comes in, your tech knows the unit before the truck rolls.
Card, ACH, and check payments with automated reminders on every invoice. Maintenance and repair receivables stop aging past 90 while you keep the units running.
Bill monthly maintenance contracts automatically, building by building
Vet building owners' payment history before taking over their units
Quote repairs on-site with parts and labor itemized
Collect deposits and progress payments on modernization projects
Track every car's equipment, callbacks, and test dates in one record
Schedule annual and five-year load tests before the jurisdiction calls
Automated reminders keep property managers from sitting on invoices
CSV export for your accounting software
Professional proposals win maintenance takeovers from the OEMs, and unit-by-unit records prove the service quality that keeps them.
Contract billing runs itself and repair quotes go out from the machine room—not from a Friday paperwork pile.
Automated reminders on maintenance and repair invoices keep receivables young while your techs keep the cars running.
Choose the plan that fits your business size
Common questions from business owners
Yes. Set up each building's contract—monthly or quarterly, per unit or per building—and invoices go out on schedule with automated reminders. Your whole portfolio's billing status is visible at a glance, so nothing slips because a property manager changed accounting systems again.
When a building leaves Otis, Schindler, KONE, or TK for an independent, price is usually the story—but sometimes the real story is they don't pay anyone. TrustPro lets you check building owners and management companies against verified contractor reviews and payment history before you take over their units and start stocking parts for them.
Yes. Every car gets a record under its building: controller and drive type, door equipment, callback history, parts replaced, and test dates. When a unit you modernized two years ago starts faulting, your tech reads the history on the way over instead of diagnosing from zero.
Send the modernization proposal with equipment, labor, and phases itemized. On approval, collect the deposit by ACH or card before controllers and door operators go on order—processing is 3.1% standard or 4.1% with instant payouts—then bill progress payments as each phase completes.
Yes. Keep annual and five-year load test dates on every unit's record and schedule the work before the jurisdiction's deadline instead of after the violation notice. Test invoices bill like any other job, and the completed history stays with the unit.
TrustPro's Referral Network is exclusive: one elevator service company per state. Building owners looking for a vetted independent alternative to OEM service get connected directly to you, not circulated to every shop in the region.
An independent elevator company lives and dies on its maintenance portfolio, and portfolio billing is where spreadsheets quietly bleed money—a building added mid-quarter, a contract escalation never applied, an invoice a property manager swears never arrived. TrustPro bills every maintenance contract on schedule, monthly or quarterly, per unit or per building, with automated reminders doing the chasing. Repairs and callbacks invoice separately against the same account, so covered work and billable work never blur. Your receivables stay young, your contract escalations actually happen, and your Friday afternoons stop belonging to billing.
The repair quote that goes out same-day wins; the one that waits a week gets shopped. TrustPro lets your mechanic quote from the machine room—door operator replacement, roller and guide work, a leaking hydraulic valve, worn hoist ropes—with parts and labor itemized and photos of the worn equipment attached. Modernization proposals get the full treatment: controller replacement, door equipment, fixtures, and code-required upgrades broken into phases with deposits and progress payments built in. Property managers sign digitally, and a six-figure modernization stops riding on your parts supplier's patience while you wait for the first draw.
Every independent knows the takeover pitch: a building owner is tired of OEM pricing and wants a local company that answers the phone. Usually that's a great account. Sometimes the truth is the building doesn't pay anyone—and you find out three months into a maintenance contract with their parts on your shelf. TrustPro's customer vetting checks building owners and management companies against verified reviews and payment history from other contractors—fire protection, HVAC, roofing—before you sign. If their vendors are all chasing 90-day invoices, take the hint before your mechanics are riding their cars.
Elevator work happens in machine rooms, on car tops, and in pits—three places where cell signal goes to die. TrustPro's mobile app works offline: your mechanic pulls the unit's history in the lobby, documents the worn door rollers with photos in the hoistway, builds the repair quote in the machine room, and it all syncs when the phone finds signal again. Callback history, controller types, and test dates travel with every unit record, so a trouble call at a building you took over last year starts with knowledge instead of guesswork. The whole operation—routes, quotes, invoices, payments—fits in the gate bag.
From a two-mechanic shop running a maintenance route to an independent competing for modernizations against the majors, TrustPro scales with you. Plans start at $29/month with a free 14-day trial—no credit card required. Add mechanics as you grow, keep maintenance, repair, and modernization revenue organized, and let the exclusive Referral Network—one elevator company per state—connect you with building owners looking for a vetted independent. Contracts billed on time, repairs quoted same-day, and buildings vetted before takeover: that's how an independent elevator company builds a maintenance portfolio that lasts for decades.
TrustPro brings estimating, invoicing, scheduling, and payments together for service businesses of every kind.
Join independent elevator companies who use TrustPro to bill contracts on time, quote repairs same-day, and vet buildings before takeover. Start your free 14-day trial today—no credit card required.
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